'Change Management Consultants'

Green Belt Six Sigma syllabus

Leadership
The role of the team leader
Forms of resistance
Emotional cycle of change
Visual management
Notice and information boards
Problem solving
Brainstorming
Facilitated workshops
Roles and responsibilities
Risk management
Failure mode effect analysis (FMEA)
Comets

DMAIC for green belts:

 DEFINESetting up the team Project documentation
Team charters
Business case
Stakeholders
Extended tools using VOC methodology
Tools for gathering VOC
Quality, function deployment (QFD
House of quality (HOQ)
Key performance indicators (KPIs)
Gauge R and R
Five step data collection process
Process capability
Statistical terminology
What is variation?
Distribution curves
Bar charts and histograms
Pareto charts
Standard distribution and bell curve
Normal distribution
Standard deviation
Defects per million opportunities (DPMO)
Calculating process σ
Control charts
Discrete data
Sampling
Measle diagrams, correlation and regression
 MEASUREEnable flow
Bottlenecks
Theory of constraints
Level scheduling
TAKT time
Cycle time
Lead-time
Push v pull systems
Kanban systems
 ANALYSEPaper process mapping
Business process mapping – SIPOC
Standard operating procedures (SOPs)
Value stream mapping (VSM)
Process mapping
 IMPROVESingle minute exchange die (SMED)
Standardisation Goals
Communications and training 1 and 2
  CONTROLProject closure Was the goal achieved Completion of project activities Handover Purpose of continuous improvement